I took out an insurance policy a couple years ago through a recognised broker. Don’t think type of insurance is relevant to this post.
Confirmed with Broker in December that it had been renewed and got confirmation by email, with start date etc. Broker has continued to take premiums monthly.
Now time to claim, and broker passes me to insurers claim line, who tell me that policy has expired last year.
Broker is now in “negotiations” with insurer, but I need to put my claim in.
Time to talk to lawyer? I’m not going to sit around waiting for them to battle it out.