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Hi there
I had an auto renewal on a wholesale site which I wasn’t aware of, I contacted them after two days to say I’d had no notice of the renewal and I certainly didn’t have an email advising that they had taken money from. I asked to refund me which they didn’t and now Lloyd’s are telling me that they’ve put in another request for the money after MasterCard refunded me.
Do I not have rights to cancel.
Many thanks
Tracey



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