Post Office Credit Card Complaint?


Hi,

Does anyone know who we should complain to about our Post office card?

Bank of Ireland or the Post Office?

And how? Can’t find anything online easily & nothing in their online banking.

Did some balance transfers. We were told how much we could transfer and in fact did the last one over the phone.

However with the balance transfer fees it has pushed us over the credit limit and so they have charged us £12!!

I have paid £300 to get it back down but obviously need to get the account corrected.

Any advise?



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