Aqua Minimum payment changes – Forums



I received the following in an email on the 9th August. The change started on the 29th August:

Payments in addition to your Direct Debit

If you make a payment 3 or more working days before your payment due date your Direct Debit amount will be reduced. For example, if you have a Direct Debit to collect a fixed amount of £50 each month and you make a payment of £30, using another payment method, two weeks before your next payment due date, we will reduce the amount we collect by Direct Debit to £20.

So, my direct debit was due to come out on the 29th, but because I had already paid the balance in full, no money was taken by direct debit. I like this change in policy

Last edited by Willing2Learn; Today at 7:44 PM.


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