Car damaged in airport carpark


My car was severely scratched and dented right along the drivers side from bumper to bumper while parked in Heathrow T3 short-stay. It basically looks like someone dragged an airport baggage trolley down the entire length of it. The dealer quote for repair to 4 panels is £900

This is first time I’ve been in the situation of having bad damage done to my vehicle by an ‘unknown’ person.

If I claim on my insurance, will this go down as a ‘fault’ claim? Would I lose my no-claims bonus?

I have asked the carpark for CCTV footage, if it shows the other person doing the damage, would that then be a no-fault claim?

Are there any other avenues to pursue?


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