Car ins fault/none fault?


I was hit from behind recently where, due to circumstances I couldn’t stop where I was so moved across the carriage way to a place of safety and the other driver didn’t.

I have no information of the other driver, and in hindsight should have sat there with my hazards whilst I got this.

I am looking to make a claim on my insurance but have been advised that because I have no details of the other driver what so ever, this will be logged as a fault claim

Does anyone know this is the case?


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