So the background is this:
I bought a 12 month membership for club in June 2017. Club goes into voluntary liquidation in November 2017. I discover liquidation in January 2018 and context AMEX seeking refund, due to service no longer being available. I receive a pro-rata refund of 350 (Full membership = 950). I am happy.
Now, it turns out the club has re-opened with a new management and new ltd company but with the same trading name as before. I signed up for new package from ltd company.
The new business opened its doors on May 1 and today I receive the following email from director of previous company, that went into liquidation.
I see you applied and received a refund for <business name> for 950 in January.
May I ask what this is for please as I understand you are claiming for goods not received?
<previous business owner>”
I haven’t replied as I am dubious about this email. It is partially incorrect as I did only receive 350 and 950 as stated. I wonder what the intentions of the previous business owner are and should I respond. I think he is going to try and pull a fast one of sorts where he will say that the company is back up and running and I have no claim. That is not try because it is a new company.
Is the directory even entitled to be contacting me now as the company is liquidation and I thought that the liquidator has full charge of the company.
Should I reply or ignore? I am thinking I could reply and say
“I applied for refund due to the liquidation but received only a pro-rate refund of 350. I notice there is a new business in place and have since purchased service from them. May I ask why you are enquiring?”
As far as I am concerned, the refund via Amex is a done deal and I should probably ignore the guy unless Amex come to me.
Thoughts on this one? Thanks guys..