Hi all, Im getting increasingly impatient with my Creation Credit card which is in credit by £11k.
I made a BT (0%) and a DD was paid also, I requested the money to be transferred to my current account but they insisted the BT amount must be returned to credit card (lucky no fee). This has taken a few emails and couple of phone calls and coming up 4 weeks now its getting ridiculous! Ive had an email stating the refund form had been completed (accepted evidence of where the money came from) and told 7-10 working days…since that email its been 16 working days!
Any thoughts or advice? I feel like closing my account!