Credit card payments – MoneySavingExpert.com Forums

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Yes, it’s right – it sounds like you paid the day before the statement containing the £718 was issued and therefore the payment would have been applied to the balance from previous statements, which is quite normal and will be explained in the Ts & Cs.

So, you’ll still owe them the £718 and associated interest on that, which should have shown on the January and February statements – what payments have you made over and above the minimum since 10 January?

You might get lucky if you plead ignorance and ask nicely for them to make adjustments to square everything up again, accepting that it’s your mistake, but if you go steaming in with a complaint then it’s less likely that they’ll treat you sympathetically….

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