Credit Card transactions not showing

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Morning
Recently took out Virgin Atlantic credit card to get airmiles with, as seems best rewards card at the moment.. I have always bought and paid in full as dont like paying the interest! however, two transactions last week, one with chip and pin at Argos, the other with contactless at Tenpin bowling, showed up all week as “PENDING”, but the pending never turned to purchase, and they have now dropped off my account. It has now been 12 days (10 working days).
i have never come across this before, and use reward credit cards for everything i buy – contactless or chip and pin. Sometimes the payment shows twice, but only one ever changes to purchased, but nothing like this before

any ideas?

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