Tried to make a purchase tonight and card was declined. No reason why that should be so I rang the provider and they said they cant discuss, its a delicate matter (?) and I need to fax photographic id to them. Offered to email but they said no, has to be fax- does that sound right to you? Who has access to a fax nowadays?? Ive tried ringing another number but they want card details entered and Im not that keen to do it to Ben honest. Any thoughts please folks?