Son ,aged 24, changed his car at the beginning of March and insured with Hastings naming myself and my wife as other drivers. He also claimed 2 yrs NCB from his previous vehicle with no problem
he has now had text, voicemail and email asking for proof of the 2yr NCD ( not a problem) AND copies of the front and back of all our licences. He has emailed them twice and had no response. With so many warnings about identity theft he ( and we) are very reluctant to comply with this. Has anyone else come across this and what was the outcome?
They threatening in their correspondence to cancel his insurance ( at a cost to him )