Help with a credit card chargeback


I ordered some shutters from Hillarys Blinds but they have delivered the wrong colour. After many arguments with the company they are refusing to change the shutters to the colour I ordered so ive contacted my credit card company to dispute the transaction.

Ive paid 750 so far to Hillarys and then there is a further 500 to pay in the next couple of weeks. (Obviously I don’t want to have to pay the remaining 500).

Hillarys have stated that if I get a chargeback for the 750 then they will instruct their debt collection agency to collect the money again from me!

If im successful with the claim from my credit card, are Hillarys allowed to start chasing me for the money again? Also what will happen about the 500 that im not going to pay?

Its stressing me out



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