house claim – MoneySavingExpert.com Forums

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Hi – due to a burst pipe I had a leak that damaged a wall and part of a ceiling.

In line with this I reached out to my insurance company to start a claim to have a look at having it rectified. I was offered a cash settlement which I am yet to accept or decline as I have been getting quotes. Most quotes come under the settlement offer as most tradesmen say the damage isn’t actually as bad as the insurance company believed it to be (following their guy visiting my property)

My question is – can I just “cancel” the claim so that my premium isn’t affected for the future or is there no going back, ie. I should just take the cash settlement and get it fixed?

Ta

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