House insurance claim that I didnt claim !

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My new house insurance said I claimed on house insurance before when I hadnt.I phoned for advice for my old house insurance that didnt mean I put a claim in !!! Or was going too either..so its now put as a claim so ive to pay extra on new insurance now..help….

Originally posted by Tracy ann 60

you declared an incident and even though you didn’t claim it will be noted on your file. Much like car accidents where you don’t claim on your insurance it still is declared and put on file for a certain amount of time.

Can you clarify what was said in that phone call, what did you call about? did you declare an accident?


“It is prudent when shopping for something important, not to limit yourself to Pound land”

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