Insurance Cheque Issued Incorrectly – MoneySavingExpert.com Forums

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I recently had my vehicle damaged in an accident, all I was seeking from this was the cost of repair and a cheque was to be issued out.

The cheque was issued to a solicitor firm who inadvertently sent it to the wrong address where it has been opened in error. The solicitors were notified of this by the people who opened the cheque and they called me to ask me to either call to the office for a new cheque or call out to the address where it was opened in error to collect. Is this normal protocol?

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