Insurance question help!!!! – MoneySavingExpert.com Forums


Hello everyone, I’m new here and was wondering if anyone could help me?

Just after new year I had another car crash into the back of me, after a lot of phone calls etc with insurance I managed to get it fixed through one of their garages. However I’m still having problems with them trying to claim back the money I’m owed as the other persons insurance aren’t replying so “they don’t know who’s liable for the crash” I also had to get an enterprise rental for a few days as they didn’t have a courtesy car straight away which cost me roughly £400.

My problem now is that my insurance is up for renewal and I would like to change because the way my current insurers dealt with this problem is shocking. But I still have this open case?

Can I switch an carry on with this claim or would it get scrapped if I went elsewhere?

I don’t really know what to do.

Any advice is appreciated



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