Hi, I have a Vanquis card that I make minimum payment plus a bit more every month. This month due to my wifes hospitalisation I overlooked the payment date.
I have been in a text conversation with an ‘advisor’ who says she is trying to ‘help’ me as I was late in paying, only a day and payed extra. During the course of the conversation she informed me that my minimum payment from now on would be £91 a month, its currently £68 and reducing every month as I clear the amount owing.
Is this even legal ? and will make budgeting every month difficult, allegedly it is to reduce the amount owing more quickly, Barclaycard do the same thing but balance never seems to come down.