Renewal came through this morning, and to my surprise, I have no years NCD showing, instead of 1 year.
I made a claim in November, but canceled it very shortly after, still in November. I asked at the time whether this would affect my NCD and MoreThan Smart Wheels told me that I would still have 1 year because claims last on the system for 6 months.
I also made a claim for windscreen damage in which I had a new windscreen fitted. To my knowledge, that shouldn’t have wiped my years NCD, but unsure of whether a combination of both “claims” have taken it to 0.
Cheers to anyone who can shed any light on this.