Tesco customers will soon be able to download and use Clubcard vouchers within 24 hours instead of waiting three months
- Clubcard vouchers are usually sent quarterly to Tesco customers
- Faster vouchers which can be requested or downloaded to be launched
- Customers can request vouchers to be sent when they have 140 points
- Vouchers will be downloaded or printed and can be used within 24 hours
Tesco Clubcard customers will soon have faster access to their vouchers and will no longer have to wait for them to be sent in a quarterly statement, it has been reported.
The so called ‘faster vouchers’ scheme is set to launch next month and customers will be able to request them online via its website or with the Clubcard app.
The points will then be turned into vouchers within 24 hours which customers can print out or use through the app.
Faster: Clubcard vouchers are currently sent out quarterly to Tesco customers with a statement
It is believed the plans will be announced on 13 August and the scheme will be introduced at the end of August, according to MoneySavingExpert.com.
The website said it has seen a document outlining the details of the change, which was meant to brief staff internally.
At the moment, Tesco Clubcard customers collect points whenever they use their card and these are sent out in vouchers every three months.
But under the new plans, customers can request the vouchers at any time as long as they have at least 150 Tesco store or Tesco Bank points, which is equivalent to £1.50 in vouchers.
When points are turned into vouchers, the customer will have a minimum of 21 months in which to spend them.
A Tesco spokesperson told us it was not confirming anything on this and said: ‘We do not comment on innovation.’
Customers will be able to request vouchers when they have 140 points, equivalent to £1.50
Earlier this year Tesco angered customers by announcing it would be cutting the value of its Clubcard rewards scheme.
In January it said its reward tokens, which are worth up to four times more than points and can be redeemed at firms including Pizza Express, RAC, Cineworld and Uber, would be immediately cut to three times the value.
The change meant vouchers which would previously have been worth £10 to spend at one of the Tesco reward partners, would only now be worth £7.50.
After an outburst from angry customers it then backtracked on the change and postponed it to June 11, which gave customers a six-month window in which to use their vouchers at the higher rate.
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