I used confused.com and bought a TESCO home insurance.
In confused.com, i filled my door lock type as key operated multipoint locks but some how on TESCO insurance documents they say it is 5 lever mortice lock.
I called them and asked to change it to key point and they say they consider all are same and their software doesn’t say it is key operated multipoint lock. They are so adamant that they cannot specify this in documents.
I am wondering if that is going to invalidate insurance for future if i go for claim in the event of burglar.
I cannot believe TESCO were unable to extract correct data from confused.com.
Should i cancel the insurance and buy different one.