Watch out for Nectar text message scam doing the rounds asking card holders to log-in online to double points
- Text appears to have a link to Nectar’s log-in page
- Card holders are told they will be able to double their points by just logging in
- Fraudulent text falsely claims it’s to celebrate Nectar’s 10th anniversary
- Nectar told card holders to delete the text
Millions of Nectar card holders have been told to watch out for a fraudulent message offering to double their points simply by clicking a link and logging into their online account.
The scam text comes through a message thread which can look like it is sent by the firm and appears to bear a link to Nectar’s log-in page.
In the text message, card holders are told that in occasion of the loyalty scheme’s 10th anniversary, they will be able to double their points by just logging into their accounts via the link included in the text.
Text message scam: The message thread looks like it really is from Nectar
But Nectar has warned the message is not genuine and urged card holders who receive it not to click on the link and instead delete the message.
It also said it was not its 10th anniversary – the loyalty scheme was launched 16 years ago in 2002.
Nectar card allows customers to collect points on their Sainsbury’s shopping as well as when shopping with some other brands.
Around 19million people are signed up to the Nectar loyalty scheme, according to its owner Sainsbury’s, which bought the business in February this year.
Watch out! The scam text pretending to be from Nectar
Nectar was alerted to the scam by customers.
A card holder, Robert Jarrett, tweeted today: ‘@nectar could you please advise if the attached message is legit? don’t want to sign in if it’s a scam website’.
Shortly after Nectar tweeted: ‘Scam alert. A fraudulent text message claiming to be from Nectar celebrating our 10th anniversary with double points. It’s not us! Do not click the link or reply to the text, delete it. Thanks to everyone for bringing it to our attention, we’re continuing to investigate’.
A Nectar spokesperson said: ‘Customers should always be mindful of phishing scams.
‘After being alerted to a phishing message in circulation we immediately issued a warning advising customers it is not from Nectar and to delete it.’
It comes as Sainsbury’s announced a revamp of the Nectar scheme in April.
Shoppers will no longer simply receive one point per £1 spent in store: instead, they will be rewarded based not just on spend, but how frequently and how long they’ve been shopping with the retailer.
The revamped Nectar will be digitally-led, with an app allowing customers to register their card and then scan their smartphone at the checkout, as well offering a newly designed card for those who don’t want the app.